Frequently Asked Questions
Everything you need to know about your GRASSMEN order
How long does shipping take?
We aim to dispatch all orders within 1-2 business days. Delivery times vary by location, but UK and Ireland orders typically arrive within 3-5 working days.
What is your return policy?
We offer a 28-day return policy. Items must be returned in their original, unworn condition with all tags attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page includes a detailed size guide. We recommend measuring a garment you already own and comparing it to our charts to ensure the perfect fit.
Do you ship internationally?
Yes, we ship our gear worldwide. Shipping costs and delivery timelines for international orders are calculated at checkout based on your specific location.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.